Accessibility Audits
Accessibility audits built for hospitality teams.
We combine rigorous WCAG testing with hospitality know-how so every guest—from regulars to travelers using assistive tech—can explore, book, and order without barriers.
Menus locked in PDFs
Guests call to read the menu aloud because the PDF is inaccessible.
Critical flows miss keyboard support
Keyboard users can’t reach reservation buttons or loyalty forms.
Vendors break context
3rd-party ordering links open new windows without screen reader context.
Promotions fail contrast checks
Color contrast fails on promotions and event flyers.
No remediation history
No audit trail exists for prior accessibility work or remediation.
Audit approach
Our process surfaces issues, owners, and solutions fast so you can remediate without derailing service.
Intake & Audit
Discovery & scoping
We review sites, ordering flows, apps, kiosks, and marketing collateral to understand every guest touchpoint.
Implement
Manual & automated testing
Our specialists combine automated scanners, screen reader walkthroughs, and real guest task testing against WCAG 2.1 AA.
Test & Refine
Prioritized remediation plan
Issues are triaged by risk and guest impact, with technical notes, owner assignments, and expected effort.
Repeat
Enable & verify
We brief your team, support remediation sprints, and re-test to certify fixes before you publish updates.
Where we focus
Menus & content experiences
Structured menu markup, alternative formats, and imagery that support low-vision and screen reader guests.
Reservations, ordering & loyalty
Accessible flows for booking tables, ordering ahead, buying gift cards, or joining rewards programs.
Marketing campaigns & events
Ensure landing pages, pop-ups, and promotional creatives meet contrast and motion standards.
Back-of-house documentation
Training materials, checklists, and SOPs updated so new hires keep accessibility top-of-mind.
Deliverables & enablement
WCAG 2.1 AA audit report with severity scoring
Issue tracker and remediation backlog in your preferred tool
Accessibility statement copy and policy updates
Video walkthroughs demonstrating fixes and pain points
Leadership briefing with ROI, risk reduction, and next steps
Continue the journey
Pair accessibility audits with compliance, performance, and analytics support to keep every digital touchpoint inclusive and measurable.
Ready to welcome every guest?
Share your URLs, digital assets, or kiosk details. We’ll scope the audit, align on priority, and start eliminating barriers immediately.
Book an accessibility auditTell us about your venue. We'll share clear fixes and next steps.
Our friendly frogs will review and hop back to you soon.
No contracts. Cancel anytime. Multi-location friendly.